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The Mystery of Duplicate Images on Photo Kiosks

Confused as to why you have two and sometimes three or four of the same image displayed on a Rabbit Photo kiosk? Then the following may help you.

If you have an Apple computer (iMac, eMac, iBook, Powerbook, etc.) and you have burnt your photos to CD from iPhoto, Apple's image management software, you would have encountered the problem of duplicate images. Typically if you select to burn 100 images in iPhoto, the kiosk may find 200 images to load. If you have edited any of your images, the kiosk will find even more images to load.

Why does it happen?

Apple computers create a separate thumbnail preview of each file, not just images but also most created files even word processing files. This preview thumbnail is only visible as a separate file in a computer using a Windows operating system. As the file is low resolution the kiosk in a Rabbit Photo photo store will always ask “do you want to display the low resolution file?” The answer should always be NO for Apple owners.

The problem is compounded even further if the image is edited in iPhoto because when you accept the edited image, which is then subsequently shown as the only version of that file. The original unedited file becomes invisible in iPhoto but is retained on the iPhoto directory structure. It remains linked to the original files and is burnt with the new file if you burnt directly from iPhoto. This is a great safety precaution, but is very confusing when printing from our kiosks as you will end up with the original and edited version, although they will not appear side by side each other.

The following is a solution for printing in a Rabbit Photo photo store and burning only what you want to print from Apple computers.

The Solution

1. Select the images you want to print in iPhoto (figure 1)


iPhoto screen image 1

figure 1

2. Drag them one at a time into an album, or hold the shift key down to select a block of images, or hold the command key down to select random images.


3. From the menu bar select Share, Export (figure 2)


iPhoto screen image 2

figure 2

4. From the pop up window select File Export, Format JPEG, Full-size images, Use filename, Use extension. Then select Export (figure 3)

iPhoto screen image 3

figure 3

5. From the pop up window select Desktop, New Folder (figure 4)

iPhoto screen image 4

figure 4

6. From the pop up window name the new folder then select Create (figure 5)

iPhoto screen image 5

figure 5

7. Select OK (figure 6)

iPhoto screen image 6

figure 6

8. Your images will start exporting (figure 7)

iPhoto screen image 7

figure 7

9. You now have a folder on the desktop that you can burn to CD in the
normal manner (figure 8)

iPhoto screen image 8

figure 8

10. Remember when you come in store to print your images and the kiosks asks you if you want to view your low resolution images, select NO as the thumbnail preview still exists as a low res image.


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